Mission, Vision & Values

Our Mission and Vision shall help us to understand who we are and what we do in order to draw an image of the future we wish to create.

Mission

Our flueless decoflame® bioethanol fireplaces shall give anyone the opportunity to create for their homes, offices or businesses a unique interior and cosy, relaxing atmosphere. Simultaneously, we help protecting the environment by offering a greener alternative to burning fossil fuels.

Vision

We are determined to make our decoflame® bioethanol fireplaces available all over the world in order to bring the chic, comfort and style of modern fireplaces into our customers' homes. We strive for highest product quality, functionality and safety combined wiht customer satisfaction which distinguishes us from any other supplier on the market.

Core values

We have jointly formulated our values. We believe that our values are our strengths, which we consider particularly significant for our business. We live these values in our daily work, in which we take pride.

1. Passion
We work here because we are passionate about what we are doing. Through our genuine commitment and personal experience, we help customers to realise their dreams providing the highest possible level of customer service.

2. Competence
With our excellent knowledge and expertise we are able to advise and guide our customers offering optimal solutions. Our dedication creates a customer relationship of loyalty and trust.

3. Action
We are dynamic and flexible, which allows for swift adjustments. We are one of the global leaders on the market for bioethanol fireplaces, and this allows us to incorporate new trends fast into our product design. We pride ourselves in offering a unique, versatile and attractive range of bioethanol fireplaces, which are considered the safest products on the market..

 4. Communication
We communicate openly, both internally and externally on the company's initiatives, and let actions follow our words.

5. Professionalism
All our fireplaces are produced in accordance with highest quality standards and are tested to be safe and fit for purpose. We maintain correct and professional relationships with suppliers and customers at all times.