Mission, Vision & Værdier

Our Mission and Vision shall help us to understand who we are and what we do in order to draw an image of the future we wish to create.

Mission

Our decoflame® bioethanol fireplaces shall give anyone the opportunity to create for their homes, offices or businesses a unique interior and cosy, relaxing atmosphere. Simultaneously, we help protecting the environment by offering a greener alternative to burning fossile fuels.

Vision

We wish to supply our expand our decoflame® bioethanol fireplaces all over the world in order to bring the comfort of modern fireplaces into our customers' homes. We strive for highest quality standards and customer satisfaction which will distinguish us from other suppliers on the market.

Core values

We have jointly formulated our values. We believe our values are our strenths and matters which we consider particularly significant for our business. We live these values in our daily work, where we constantly strive for meeting them.

1. Passion
We work here because we are passionate about what we are doing. Through our genuine commitment and personal experience, we help customers to realise their dreams providing the highest possible level of customer service.

2. Competence
With our excellent knowledge and expertise we are able to advise and guide our customers offering optimal solutions. Our dedication creates a customer relationship of loyalty and trust.

3. Action
We are dynamic and flexible, which allows for swift adjustments. We are one of the European leaders in the fireplace industry which allows us to incorporate new trends fast into our product design. We pride ourselves in offering a unique, versatile and attractive range of bioethanol fireplaces.

 4. Communication
We communicate openly, both internally and externally on the company's initiatives, and let actions follow our words.

5. Professionalism
All our fireplaces are produced in accordance with highest quality standards and are tested to be fit for purpose. We maintain correct and professional relationships with suppliers and customers at all times.